Privacy Policy – Bridge Eye Care

Last updated: September 2025

Bridge Eye Care is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Privacy and Other Legislation Amendment Act 2024. This policy outlines how we collect, use, disclose, and protect your data when you visit www.bridgeeyecare.com.au

Who We Are

Bridge Eye Care
35 Bridge St, Murray Bridge, SA 5253
Phone: 08 8532 4252
Email: mbo@mboptometry.com

What Personal Data We Collect and Why

Comments

• We collect the data shown in the comment form, your IP address, and browser user agent to help detect spam.
• An anonymized hash of your email may be sent to Gravatar to check for a profile picture. Gravatar Privacy Policy
• Approved comments display your profile picture publicly.

Media

• Avoid uploading images with embedded location data (EXIF GPS). Visitors may extract this data.

Contact Forms

• Information submitted via contact forms is used solely to respond to your enquiry and improve our services.

Cookies

• Comment cookies store your name, email, and website for convenience (1-year duration).
• Login cookies last 2 days; screen preference cookies last 1 year.
• Selecting “Remember Me” extends login cookies to 2 weeks.
• Editing or publishing content sets a 1-day cookie with the post ID.

Embedded Content

• Articles may include embedded content (e.g. videos, images) from other websites.
• These sites may collect data, use cookies, and track your interaction if you’re logged in to their platform.

Analytics

• We may use anonymized analytics tools to understand website usage and improve user experience.

How Long We Retain Your Data

• Comments and metadata are retained indefinitely for moderation and continuity.
• Registered users (if applicable) can view, edit, or delete their personal data anytime (except usernames).
• Administrators can also access and manage user data.

Your Rights Over Your Data

Under the updated Privacy Act, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of data no longer necessary (“Right to Erasure”)
• Request data portability to another provider
• Lodge complaints with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact us at mbo@mboptometry.com.

Where We Send Your Data

• Visitor comments may be checked via automated spam detection services.
• We do not sell or share your personal data with third parties unless legally required or with your explicit consent.

How We Protect Your Data

• We implement reasonable security measures including encryption, access controls, and staff training.
• We regularly review our systems to prevent unauthorized access, disclosure, or misuse.

Data Breach Procedures

• In the event of a breach, we will notify affected individuals and the OAIC promptly, as required under the Notifiable Data Breaches (NDB) scheme.

Third Parties and Profiling

• We may receive data from third-party services (e.g. Gravatar, analytics platforms).
• We do not engage in automated decision-making that significantly affects individuals without transparency.

Regulatory Disclosure

Bridge Eye Care complies with all applicable industry regulations and privacy obligations under Australian law.